Client Case Study – Executrac
Executrac are retail research and RTM specialists with a specific understanding of emerging markets. Executrac approached CallWorx to assist them with outbound campaigns to retrieve specific market research information from clients.
The Task at Hand
Executrac embarked on a large-scale outbound campaign to retrieve specific market research information from clients of their clients and required assistance from CallWorx for the rollout of this campaign.
The CallWorx Approach
CallWorx employed a number of professionally qualified outbound call centre agents to roll out the outbound campaign on Executrac’s behalf, within the time frames provided. The team was able to successfully retrieve a sufficient quota of the pre-identified information from the list of clients. All information was recorded and provided to Executrac in a comprehensive report.
Outcomes
With the assistance of CallWorx, Executrac was able to successfully roll out a large-scale outbound campaign for specialist market research purposes.
