Call Center Services
Enjoy the business benefits of a 24/7/365 inbound- and outbound call center. All at a fraction of such infrastructure and human resource cost.
Every person in business knows that it often takes months of blood, sweat and tears to gain a new customer, but that it can literally take seconds to lose one.
For this reason, one can never overestimate the value of client satisfaction, and ultimately, client loyalty. In fact, Tony Hsieh said it best: ‘Customer service shouldn’t just be a department, it should be an entire company.’
Fortunately, a partnership with CallWorx will ensure that you don’t have to establish an entire customer department to present your clients or stakeholders with the undevoted attention they deserve.
Telephonic Reception
Calls answered friendly and professionally.
After-hours Queries
Extend your business operating hours.
24/7 Support
Boost client satisfaction with 24/7 support.
Compliments & Complaints
Let your customers’ voice be heard.
Market Research
Get key market insights for your industry.
RSVP Management
We can assist with your event RSVPs.
Why Choose Us?
CallWorx has proven capability to offer the full spectrum of inbound and outbound call center services, anywhere, any time – and on any scale. Our x-factor lies in our ability to engineer custom-built solutions that are 100% aligned to the specific requirements of each business, at costs that make perfect money-sense.
Optimal Leads
Have a dedicated call centre, that’ll ensure you don’t drop the ball on your client service, or lose invaluable leads.
Moneywise
Have a fully resourced call centre facility at your fingertips, at a fraction of the usual costs.
Customer-centric
Have a team with exceptional know-how to your disposal, dedicated to creating ‘wow’ moments for your clients.
Your Plan B
Have a call centre at your quick disposal to assist with disaster recovery or business continuity.
